ESRS S2 – Workers in the Value Chain
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Workers in the Value Chain
Material Impacts, Risks and Opportunities
As part of our materiality assessment, we identified the following negative impacts on workers in our upstream value chain.
IRO |
Description |
Value chain |
Time horizon |
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Working conditions (health and safety, working time, adequate wages, freedom of association, collective bargaining); Equal treatment and opportunities for all (measures against violence and harassment in the workplace); Other work-related rights (child labor, forced labor) |
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The business activities in the supply chains of our global activities are associated with high pressure on workers in various sectors, such as agricultural products. This may be an indirect contribution to difficult working conditions, particularly at the lower end of high risk supply chains, such as production of raw materials based on palm oil or rubber. Negative impacts may be inadequate health and safety measures, violations of working time and wage regulations, suppression of freedom of association, discrimination at the workplace, or child or forced labor. |
Upstream |
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In view of our global procurement of materials and services, the following groups of workers in particular may be subject to material impacts:
Workers of subcontractors who perform activities at Beiersdorf production sites without being directly employed by Beiersdorf;
Workers of direct business partners in manufacturing industries (such as the packaging industry) or in service industries;
Workers engaged in labor-intensive service activities such as value added services (VAS), i.e., services which go beyond mere product delivery and enhance brand presence;
Workers in the upstream supply chain involved in raw material extraction, such as the palm oil or natural rubber industries.
The negative impacts we identified on workers in the value chain may be either systemic or isolated incidents, such as in countries with weak or lacking human rights standards, or due to misconduct by individual business partners. We identify business-specific risks annually in a risk analysis based on international indices and information sources. We also perform risk profiling of business partners relevant to procurement, using external software such as “EcoVadis IQ” and adding our own procurement data. This enables prioritization and targeted planning of actions.
Moreover, the Consumer Business Segment identified critical product groups that require special attention through a risk assessment for the procurement categories of our renewable materials.
Policies Related to Workers in the Value Chain
We define responsible sourcing as a supply chain in which laws are adhered to, human rights are respected, natural ecosystems are protected, climate effects are mitigated, and positive developments are promoted in the countries of origin of our materials and services. Fair working conditions and respect for human rights have a particularly high priority.
We aim to put this plan into action using our company policies. These policies are based on applicable legislation and international standards such as the UN’s “Universal Declaration of Human Rights,” the conventions of the International Labour Organization (ILO), the “Guidelines for Multinational Enterprises” of the Organisation for Economic Co-operation and Development (OECD), the Ten Principles of the UN Global Compact (UNGC), and the UN’s “2030 Agenda for Sustainable Development.” We also comply with country-specific regulations and official governmental requirements.
Consumer
Key content |
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The “Code of Conduct for Business Partners” (CoCB) addresses the negative impacts on workers in the value chain identified as material and those associated with air and water pollution in the Consumer Business Segment.
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Scope |
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Signing the CoCB is mandatory for direct business partners with an annual business volume exceeding €25,000. The document also requires business partners to communicate the CoCB’s content to upstream partners, irrespective of industry or region. In this way, workers in precarious procurement situations, such as subcontracting, should be protected to the same extent. |
Responsibility |
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The Vice President Sustainability (who is also the Human Rights Officer) and the Vice President Procurement are responsible for the CoCB. |
Consideration of stakeholder interests |
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We applied the best practice policy of the “AIM-Progress” multi-stakeholder initiative for responsible procurement in revising the CoCB. This enabled stakeholder interests to be appropriately addressed in the policy. |
Availability |
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The policy is publicly available via our website. |
Key content |
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The “Human Rights Policy Statement” relates to matters including responsible sourcing strategies to ensure worker safety and health, and environmental protection across the value chain. It explicitly prohibits child labor, forced labor, and human trafficking. It also details our approach to human rights protection, covering the areas:
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Scope |
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The policy statement applies to our employees and those of our business partners. |
Responsibility |
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The Vice President Sustainability is responsible for ensuring that the content is up to date and for implementation. |
Consideration of stakeholder interests |
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Stakeholder interests were not considered in preparing the policy statement. |
Availability |
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The policy statement is publicly available via our website. |
Topic-related content |
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The “Responsible Sourcing Policy” of the Consumer Business Segment comprises our own obligation and the requirement of our business partners to comply with international, national, and local human rights legislation and regulations. |
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Reference |
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A detailed description of the “Responsible Sourcing Policy” can be found in chapter “ESRS S3 – Affected Communities.” |
tesa
Key content |
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tesa’s “Code of Conduct for Suppliers” (CoCS) addresses all negative impacts on workers in the value chain identified as material as well as the upstream negative impacts on air and water pollution identified as material. It forms the basis for supplier relationships and activities to procure goods and services with the aim to achieve positive impacts on people, society, and the environment.
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Scope |
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The CoCS requires all tesa suppliers, regardless of business volume, to support and respect international human rights and adhere to relevant guidelines and standards. Suppliers are also required to pass on the CoCS specifications to their own suppliers. In this way, workers in potentially precarious procurement situations, such as subcontracting, should be protected by the same policy. |
Responsibility |
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At tesa, the Chief Sustainability Officer (who is also Human Rights Officer) and the Vice President Global Procurement support the implementation of the CoCS. |
Consideration of stakeholder interests |
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We considered stakeholder interests by including internal functions relevant to sustainability, such as purchasing and corporate sustainability. |
Availability |
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The CoCS is made available to all stakeholders through the tesa website and is sent to business partners before the contract is signed. |
Key content |
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The tesa “Human Rights Policy Statement” sets out our approach to upholding human rights and environmental standards. It also addresses the provision of a grievance mechanism. Through its policy statement, tesa commits to strengthening human rights and preventing human rights violations both within its own operations and in its dealings with business partners. |
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Scope |
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The policy statement applies to all tesa employees and those of our business partners. |
Responsibility |
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The tesa Executive Board has signed the statement, making it collectively responsible for its implementation and compliance. |
Consideration of stakeholder interests |
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We considered stakeholder interests by including internal functions relevant to sustainability, such as purchasing, corporate sustainability, and corporate compliance. |
Availability |
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The policy statement is available to the public and business partners, regardless of region or procurement category, on the tesa website. |
Processes for Engaging with Workers in the Value Chain
Beiersdorf aligns its measures to protect workers in the value chain with civil society organizations. In this way, we aim to consider the interests of affected workers in our due diligence processes as effectively as possible. Examples of stakeholder engagement include the following:
We work closely with direct business partners – including Evonik – and with NGOs such as the WWF in our field projects in the palm oil, shea butter, and coconut oil supply chains of the Consumer Business Segment. These partnerships ensure that the actions are aligned with the local situation and needs of the workers, particularly vulnerable groups.
The Consumer Business Segment has been working with “responsible sourcing” consultants since 2020, in order to include the perspective of particularly vulnerable groups in our risk analysis and prioritize critical procurement categories of our renewable materials.
Thanks to the training offered by the Consumer Business Segment to smaller business partners with limited resources, we are in a position to understand their specific challenges and their workers, and offer targeted support.
As a member of the UNGC, we are part of a network of government bodies, research institutions, and civil society organizations that supports the private sector in operating responsibly and upholding human rights. The perspectives of workers are represented by civil society UNGC organizations.
The standardized “Sedex Members Ethical Trade Audit” (SMETA) involves surveying employees of business partners and their subcontractors to ensure that they are aware of labor rights, that freedom of assembly is safeguarded, and that violations can be reported safely. Irregularities are followed up with agreed corrective measures.
Channels for Workers in the Value Chain to Raise Concerns
Beiersdorf offers various channels for both internal and external individuals to report compliance violations, including human rights abuses. These include the “Speak up. We care.” (Consumer) and “Your voice. Our bond.” (tesa) whistleblowing systems (see chapter “ESRS G1 – Business Conduct”). Employees and workers in the value chain can report violations via these systems with protection, security, and – where legally permissible – anonymity. The reports are processed by the Human Rights Officer and the Head of Sustainability Strategy & Reporting in the Consumer Business Segment, and by the Compliance Manager Legal Affairs and the Head of Sustainable Procurement in the tesa Business Segment.
In the reporting year, the following report relating to human rights of workers in the value chain was submitted to one of our business partners via the “Speak up. We care.” whistleblowing system. The allegation concerned excessive working hours beyond legal limits and remuneration below the statutory requirements. The allegation was investigated and audited both internally and externally. The investigation did not substantiate the allegation. In the tesa Business Segment, no reports were submitted via the “Your voice. Our bond.” whistleblowing system.
The Consumer Business Segment additionally provides an email address for reporting concerns: incidents_cases@beiersdorf.com. Both this email address and the whistleblowing platform are communicated along the value chain through the CoCB/CoCS. Business partners are required to confirm by signing the CoCB/CoCS, that they communicate the offered reporting channels within their own organizations or provide their own reporting channels. Moreover, free training offered to business partners emphasizes the importance of whistleblowing mechanisms for workers in the value chain.
Finally, for complex risk supply chains, such as those involving palm oil in the Consumer Business Segment, we work closely with direct raw material suppliers and other stakeholders. Through multi-stakeholder initiatives like the “Roundtable on Sustainable Palm Oil” (RSPO) and the “Action for Sustainable Derivatives” (ASD) (see chapter “ESRS S3 – Affected Communities”), we collectively investigate reported concerns, verify their validity, and collaboratively establish appropriate measures. No effectiveness check is carried out for the remedial actions taken.
In line with the company-wide “Source Responsibly” sustainability target, tesa has developed a multi-step transparency process to supplement the “EcoVadis IQ” risk profiling. This process enables systematic coverage and assessment of the entire supply chain, most importantly for bio-based materials and high-risk suppliers identified through the “EcoVadis IQ” assessment. The aim of this multi-step process is to ensure that all companies involved in the tesa supply chain comply with our requirements. If this process identifies a risk in the supply chain, tesa defines appropriate mitigating actions.
Actions Related to Workers in the Value Chain
Beiersdorf has various processes and actions in place to prevent negative impacts on workers in the value chain. The CoCB (Consumer), CoCS (tesa), and “EcoVadis IQ” risk profiling form the basis for these actions. There are additional actions in the Consumer and tesa Business Segments that promote responsible supplier management in their own business areas and thereby aim to prevent negative impacts from our indirect business partners.
The described measures require close cross-functional coordination, where responsibilities are distributed but the content is largely developed collaboratively. If a business partner repeatedly exhibits non-compliance, fails to cooperate on corrective actions, or is involved in severe violations such as child or forced labor, the business relationship may be questioned and, if necessary, terminated. Best practices from industry associations such as “AIM-Progress” are integrated into these efforts. This initiative unites the Consumer Business Segment with over 40 leading manufacturers in the “fast-moving consumer goods” industry to collaboratively advance procurement in line with social sustainability criteria across the sector. Direct dialogue with companies of comparable size or position also plays an important role in assessing whether our measures are appropriate and effective.
Action |
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If business partners are classified as high-risk, the implementation of an on-site audit according to the “SMETA” 4-pillar protocol should be demonstrated. This action aids in identifying actual negative impacts on workers in the value chain. The “SMETA” standard is a widely used social audit covering four core areas: working conditions, health and safety for employees, environmental performance, and business ethics. The audits are carried out by independent, SMETA-accredited auditors and managed via the Sedex online platform. |
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Scope |
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Global, Group |
Time horizon |
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Ongoing |
Expected outcome |
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Irregularities are discussed with the responsible personnel at production sites, and corresponding corrective actions, including a timeline for implementation, are determined. Finally, these actions are verified by the original auditors. Once the actions are confirmed, the process concludes. If auditors reject the actions, business partners must revise them. This continuous improvement process ensures that irregularities are progressively identified, documented, and resolved. |
Progress |
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To monitor progress of this action, we have defined internal performance indicators for the procurement function, structured along a multi-year scaling system. These metrics are tracked monthly. |
Action |
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Business partners classified as medium-risk are required to undergo a sustainability assessment via the “EcoVadis” online platform. This assessment provides insight into the likelihood of negative impacts occurring. The “EcoVadis” evaluations, which are already in use, focus on 21 sustainability criteria divided into four thematic areas: environment, labor and human rights, ethics, and sustainable sourcing. The criteria are based on international sustainability standards such as the Ten Principles of the UN Global Compact and the ILO conventions. To ensure high data quality, the responses provided by business partners are evaluated by trained “EcoVadis” analysts and converted into a scorecard. To standardize the sustainability assessments via “EcoVadis,” the Consumer Business Segment established a global “Procurement Support Center” in 2023. At tesa, this is covered by the Sustainable Procurement department. |
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Scope |
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Global, Group |
Time horizon |
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Ongoing |
Expected outcome |
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If the overall result falls below a certain threshold, we engage with the business partner to implement the prioritized improvement measures identified by the system. |
Progress |
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To monitor progress of this action, we have defined internal performance indicators for the procurement function, structured along a multi-year scaling system. These metrics are tracked monthly. |
Consumer
Action |
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A mandatory e-learning course on human rights has been in place since 2024. The aim is to raise awareness among employees of the basis rights and freedoms to which every human being is entitled, and inform them of due diligence obligations and our standards and principles. Employees can access the e-learning modules via the internal training platform. |
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Scope |
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Global, excluding production staff, Consumer Business Segment |
Time horizon |
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Ongoing |
Expected outcome |
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A total of 90% of the relevant employees (see Scope) are to be trained on fundamental due diligence processes. In addition, the training should emphasize the importance of the CoC. |
Progress |
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Training completion rate: 88% |
Action |
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We have developed an optional e-learning program with three modules for procurement staff. It is designed to provide clear and practical understanding of human rights due diligence obligations. Procurement staff can access the |
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Scope |
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Global, Consumer Business Segment |
Time horizon |
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Ongoing |
Expected outcome |
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The objective is to increase awareness of the human rights due diligence processes and their relevance in supplier management. |
Progress |
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Progress is not monitored. |
Action |
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We support our business partners through free training on our website on establishing due diligence processes for human rights and the environment. |
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Scope |
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Business partners, Consumer Business Segment |
Time horizon |
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Ongoing |
Expected outcome |
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The training is designed as a guide for business partners to carry out their human rights and environmental due diligence obligations. |
Progress |
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Progress is not reported. |
tesa
Action |
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tesa established the Sustainable Procurement department within Global Procurement at the end of 2023 and has been developing it ever since. The “Procurement Service Hub” also supports the implementation of the processes and measures. Furthermore, Global Procurement has taken on the role of ESG expert for the supply chain. |
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Scope |
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Global, tesa Business Segment |
Time horizon |
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Ongoing |
Expected outcome |
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The Sustainable Procurement department was designed to focus on developing and realizing a responsible and supply chain-compliant purchasing strategy. In close collaboration with other involved departments, it ensures that all strategic decisions align with tesa’s sustainability targets. Business partners are expected to address sustainability matters in their own business practices. |
Progress |
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In 2025, tesa developed a multi-step risk analysis based on “EcoVadis IQ,” promoted systematic mapping of selected supply chain categories, and increased the certification rate for materials such as paper (FSC®/PEFC) and rubber. It also included more suppliers in the “EcoVadis” assessment to improve transparency and sustainability. |
Actions Beyond Direct Business Partners
Consumer
The following actions go beyond direct business partners and relate to additional workers in the value chain.
Action |
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Sustainability criteria are integrated into the procurement of palm oil-based raw materials, guided by the requirements of international initiatives such as |
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Reference |
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Additional details on this and on community engagement in these supply chains are provided in chapters “ESRS S3 – Affected Communities” and “ESRS E4 – Biodiversity and Ecosystems.” |
Action |
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To be informed early about potential negative impacts in our value chain, Beiersdorf continuously utilizes AI-based risk screening by “Sphera.” This tool maps Beiersdorf’s supply networks and monitors them by scanning various data sources and news outlets. If an identified risk affects a business partner, one of their subsidiaries, or a third company known in the supply network, Beiersdorf receives an alert via a customized dashboard. |
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Scope |
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Global, Consumer Business Segment |
Time horizon |
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Ongoing |
Expected outcome |
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Awareness of incidents within monitored supply chains. |
Progress |
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In the reporting year, one incident was examined in detail following its initial classification. |
Review and Development of Actions in Both Business Segments
Corporate decisions, such as on mergers and acquisitions or on restructuring the product portfolio, may have an impact on workers in the supply chain. Beiersdorf is aware of this field of tension and addresses it in the design of the described actions. In this context in particular, but also more broadly, it is important for both business segments to regularly review their activities.
Overall, we assess our actions relating to workers in the supply chain as effective. There was a potential incident of non-compliance with human rights in the Consumer Business Segment during the reporting year. We investigated it after becoming aware of it through our risk screening. However, we ruled out any connection to our value chain.
No incidents were reported in the tesa Business Segment in the reporting year. Beiersdorf provides appropriate means and resources to deal with identified incidents with the highest priority. This includes responsible functions and employees attending external webinars and other training opportunities. Additional financial resources were provided in the reporting year to automate our due diligence processes.
Management further underscores the importance of these topics through regular updates and communication with the Executive Board and oversight committees.
Targets Related to Workers in the Value Chain
Beiersdorf has established targets aimed at preventing potential negative impacts on workers in the value chain. They underpin the implementation of our policies such as the CoCB (Consumer), CoCS (tesa), and our policy statements. The perspectives of workers in the value chain or their legitimate representatives were not included in our target setting.
We record relevant metrics on an ongoing basis to monitor progress. We present them at global level monthly to the Vice President Procurement and the Vice President Sustainability (Consumer), and on an ongoing basis to the Head of Corporate Sustainability and the Vice President Global Procurement (tesa). In addition, relevant members of the Executive Board are informed quarterly. The data basis is derived from internal master data and contract management systems, and from the external “EcoVadis” IQ platform.
The targets of the Consumer and tesa Business Segments were consolidated at Group level in the reporting year; they continue to apply.
Target |
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Coverage of more than 90% of worldwide expenditure with suppliers who have signed the CoCB (Consumer) or CoCS (tesa). This target applies independently of the respective valid version of the CoCB or CoCS. The target was not achieved |
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Base year and baseline value |
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Annual target achievement |
Progress |
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89.9% |
Scope |
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Global, excluding NIVEA-Kao |
Methodologies and assumptions |
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Business partners who sign our CoCB or CoCS are familiarized with our environmental and human rights requirements and commit to respecting them and ensuring that there will be no negative impact on workers. |
Target |
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In the reporting year, the target was for all Beiersdorf business partners with an annual business volume exceeding €50,000 to have generated a risk profile via “EcoVadis IQ” or a similar solution. Business partners falling below this threshold were excluded from this target. The target was not fully achieved for 2025. |
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Base year and baseline value |
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Annual target achievement |
Progress |
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94% |
Scope |
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Global, excluding NIVEA-Kao |
Methodologies and assumptions |
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Risk profiles for business partners enable prioritization and focused enactment of the actions described above in this chapter. |